Website: MRCARVE.COM

Brand: Mr. Carve

GSTIN: 07DNWPA0809K1ZR

Last Updated: [Insert Date]

1. Introduction

This Website is owned and operated by Mr. Carve (“we”, “our”, “us”). By accessing or using MRCARVE.COM, you agree to comply with these Terms and Conditions.

2. Business & GST Information

• Brand Name: Mr. Carve
• Nature of Business: Shoe Accessories & Shoe Care Products
• GSTIN: 07DNWPA0809K1ZR
• All prices displayed are inclusive of applicable GST unless stated otherwise.

3. Use of Website

Users must be at least 18 years old or accessing under parental supervision. You agree not to misuse the Website, attempt unauthorized access, or engage in fraudulent activities.

4. Product Information

We deal in shoe accessories including shoe horns, shoe cleaners, shiners, and shoe shampoos. Product images are for representation only. Minor variations may occur.

5. Orders & Payments

• Orders are subject to acceptance and availability.
• We reserve the right to cancel orders due to pricing errors, stock issues, or suspected misuse.
• Payments are processed through secure, RBI-compliant payment gateways.

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics or force majeure events. Mr. Carve is not liable for courier delays beyond our control.

7. No Return Policy – Hygiene Products

Due to hygiene and safety reasons, returns are not accepted once the product is delivered.

8. Replacement Policy

Replacements are provided only in case of defective, damaged, or incorrect items, subject to verification. Refer to the Return & Replacement Policy below for details.

9. Limitation of Liability

Mr. Carve shall not be liable for indirect, incidental, or consequential damages arising from Website use or product usage.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of India, with jurisdiction limited to courts located in Delhi, India.

11. Contact Information

For queries or complaints:

• Email: care@mrcarve.com
• Website: www.mrcarve.com

Grievance Officer Name: Feroz Ahmed

Designation: Consumer Grievance Officer

Company/Brand: Mr. Carve

Email ID: care@mrcarve.com

Contact Number: +91-9810093531

Address: RZ-E 192, Nihal Vihar, Nangloi, New delhi - 110041

Working Hours: Monday to Friday, 10:00 AM – 6:00 PM (Except Public Holidays)

All consumer complaints will be acknowledged within 48 hours and resolved within 30 days from the date of receipt, as mandated under applicable Indian laws.